Privacy

How we protect your personal data.

Your skin is personal. Your data is too.

The controller of your personal data is:

Allher s.r.o.
Company ID: 24036803
Školská 660/3, Nové Město
110 00 Prague 1
Czech Republic
Email: hello@allher.cz

What information we process

We only process information required to operate our online store and provide customer care. This may include:

  • your name and contact details,
  • billing and delivery address,
  • order and payment information,
  • communication with customer support,
  • technical information about your use of our website.

We do not process your full payment card details. Payments are handled by the selected payment service provider.

Why we use your information

We use personal data to:

  • process and deliver your order,
  • process payments,
  • provide customer support,
  • manage returns and complaints,
  • comply with legal and accounting obligations,
  • protect our website and legal rights,
  • send newsletters where you have subscribed.

You may unsubscribe from marketing emails at any time using the link included in each email.

Who we share information with

Where necessary, we may share data with trusted partners, including:

  • Cloudflare (website hosting),
  • Supabase (storage of newsletter sign-ups),
  • payment providers,
  • delivery companies,
  • email and analytics providers,
  • accounting and legal advisers.

Cookies

We use essential cookies required for our online store to function.

Analytics and marketing cookies are used only with your consent. You can change your preferences at any time through your browser settings or via Cookie Settings in the website footer once that link is available.

How long we keep your information

We retain personal data only for as long as necessary for the relevant purpose or as required by law.

Your rights

You may ask us to:

  • provide access to your data,
  • correct or delete your data,
  • restrict its processing,
  • transfer your data,
  • withdraw your consent,
  • object to certain processing.

Contact us at hello@allher.cz to exercise your rights.

You also have the right to lodge a complaint with the Czech Office for Personal Data Protection.

Last updated: 10 November 2026