Shipping

From allher to your door.

Every order is prepared with care so that it arrives safely and in perfect condition.

Where we deliver

We currently deliver within the Czech Republic.

Available delivery methods and prices are displayed at checkout before you complete your order.

Order processing

Orders containing in-stock products are usually dispatched within 1-2 business days after payment is received.

Orders placed during weekends or public holidays will be processed on the next business day.

Delivery time

Once the parcel has been handed to the carrier, delivery usually takes 1-3 business days.

Delivery times are estimates and may be longer during public holidays, product launches or periods of high demand.

Pre-orders

The estimated dispatch date for products marked as pre-order is shown on the product page.

Where an order contains both an in-stock product and a pre-order product, the entire order will normally be dispatched once all products are available.

Tracking your order

Once your order has been dispatched, we will send you a confirmation email. Where available, the email will also include a tracking link.

Damaged parcels

Should your parcel arrive visibly damaged, take photographs and contact us as soon as possible at hello@allher.cz.

Please include your order number and photographs of both the parcel and the product.

Contact

Have a question about delivery?

Email us at hello@allher.cz.
We usually respond within 1-2 business days.